Director of Client Experience
With many years of experience in client-facing roles throughout her career, Heidi Schachtman takes the entire client experience into account to facilitate lasting work relationships through enhanced customized processes. As the Director of Client Experience, Ms. Schachtman manages client projects and operations to ensure satisfactory results and ease-of-use at every step.
Ms. Schachtman began her career in executive search, and continued in talent acquisition for a Fortune 500 financial services company. While primarily focusing on IT talent, she was part of several cross-functional outsourcing and change management initiatives before taking time off to be at home with her family. She is an experienced interpreter of aggregate data from the various skills and personality assessments administered by the Bridges team. Her vast experience working with people across multiple industries informs strength-based feedback and takes the whole person and context into account.
Ms. Schachtman earned her Bachelor of Science in Management from the University of Minnesota and is a certified administrator of a variety of assessments offered by the Bridges team.
Heidi lives in Eagan with her husband and two sons.